Clear answers. Better support.
Information about our IT services, project enquiries and support for businesses across Namibia.
What would you like to know?
Browse common questions or contact us if your situation needs a more specific answer.
No matching questions. Contact our team and we’ll help.
Talk to our teamWhat areas do you serve?
We are based in Windhoek and serve businesses across Namibia. Depending on the work and location, support may be provided on-site or remotely.
What IT services can I request?
Our services include IT device supply and delivery, networking, cybersecurity, structured cabling, software troubleshooting, graphic design, video-conference systems, data recovery and website development.
How do I get a quote for a project?
Use our request-a-quote form to tell us what you need, your preferred timeline and any useful project details. We’ll follow up to clarify the scope before preparing a tailored quote.
What information should I include in a quote request?
Share the outcome you want, your location, the number of users or devices involved, any existing equipment or infrastructure, and your target timing. Attachments can be discussed with our team by email.
Can you supply devices as well as install them?
Yes. We can discuss suitable devices and peripherals, supply and delivery, and any setup or network integration required for your business.
Can you help remotely?
Some troubleshooting and support can be handled remotely. We’ll confirm whether remote assistance is suitable once we understand the issue and the systems involved.
Do you guarantee that recovered data can be restored?
Recovery depends on the condition of the storage device and the nature of the failure. We assess the situation first and explain the available options; recovery cannot be guaranteed in every case.
How quickly will you respond?
We aim to respond to new enquiries within one business day. Response and delivery timing for a project will be confirmed based on its scope, location and parts availability.
Is emergency support available?
Emergency support may be available for existing clients. Contact us by phone to discuss the issue and current availability.